All Refunds Given Age 3 (this was credits 80 missing)

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Re: Login problem or... "Character Assasination!"

Postby Lady Gypsy » Wed Feb 27, 2008 5:19 am

ive given you 5 credits in compensation. and to Silvia

and im sorry i didn't reply sooner, i was dealing with my RL.

Anyway, this happened to Skreth as well, and i still don't know why i would suggest that if you hear of anyone with the same problem to contact me by email

gypsy4191@yahoo.com

or by forum message so i can get to it straight away

i'll get back to you on what may have happened as soon as i know. I promise
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Re: Login problem or... "Character Assasination!"

Postby Akhenaton » Wed Feb 27, 2008 7:21 am

Thank you for your reply and the compensation, with the 10 credits Chris gave too I can safely say that my losses during the time I was deleted are covered now.
But... surely, you are not alone, you must be a member of a team, right? So I don't see why just you should say sorry for not replying to me...
Anyway, getting back to more important issues, please, please, please, a million times please... make sure that this doesn't happen again by finding out, in the first place, why this has happened. We need to know and need to be assured that we can play without constantly worrying that something like this might happen..
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Re: Login problem or... "Character Assasination!"

Postby Lady Gypsy » Wed Feb 27, 2008 10:48 pm

i know, im working on it, although not much help im afraid, but it doesn't happen very often, which should make it easier to pinpoint what exactly does happen and when
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2 credits taken to resurrect

Postby IggyLady » Fri Mar 14, 2008 1:26 am

I died...my fault...but to resurrect myself it took two credits. Is this correct or a bug?

14-03-2008 @ 01:16:46 You have been brought back to life by using 1 credit.
14-03-2008 @ 01:14:57 You have been brought back to life by using 1 credit.
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Re: 2 credits taken to resurrect

Postby ovini » Fri Mar 14, 2008 4:15 am

Not sure... think it's a bug...

Hope Chris can answer that one soon
ovini
 

Re: 2 credits taken to resurrect

Postby Lady Gypsy » Sun Mar 16, 2008 11:41 pm

certainly shouldn't take two credits...

credit added
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Re: Login problem or... "Character Assasination!"

Postby Chris@home » Wed Mar 19, 2008 5:02 pm

I believe this was caused by a faulty admin control panel option. I have since removed this so it shouldn't be happening anymore. Once again, I'd like to say sorry on behalf of HA!
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"Death's Door"

Postby alexisonwater » Sat Mar 22, 2008 1:43 am

Today when I logged in to check up on my character/clan, I received this message:
Death's door

Unfortunately, you are at death's door! You can bring yourself back to life by using one of your credits


I have used a credit to bring myself back from the dead-- however, I don't understand why something like this has happened! I check my character EVERY DAY, and I use both gods to replenish my health/morale at update. I'm really upset about this, especially having to use a credit to bring myself back from the dead when I probably shouldn't have had to. Can someone PLEASE explain this to me?

Thank you.
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Re: "Death's Door"

Postby Maugos » Sat Mar 22, 2008 8:22 am

What are the things you have done recently? Did you do something out of ordinary?
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Re: "Death's Door"

Postby allicat73 » Sat Mar 22, 2008 4:37 pm

Unfortunately, this isn't the 1st time this has happened - it also happened to me and a couple of others. It was said to be a bug that was supposed to have been fixed. I'm sorry - I know it's frustrating. When admin sees this they should be able to help you out.
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Re: "Death's Door"

Postby Maugos » Sat Mar 22, 2008 5:09 pm

They do know this but they do have other work and they do also have RL.
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Re: "Death's Door"

Postby Lady Gypsy » Tue Mar 25, 2008 4:18 am

oh hun sorry, Chris is pretty sure he knows the issue, when we delete someone from the database it seems to want to take others down with it, for the moment this option has been removed from our options until we figure it out...

compensation added
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Lady Gypsy
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Re: "Death's Door"

Postby alexisonwater » Tue Mar 25, 2008 4:50 am

Thank you for the response, LG! I had been worried that maybe I had done something wrong afterall. As scary as it could be that characters may get deleted so easily, it's a bit reassuring. :lol:
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Missing scarabs

Postby wilma968 » Wed Apr 09, 2008 7:27 pm

I just logged into Age 3 with my scarab display showing either 241 or 214....can't remember :roll:
I checked out a couple of things like my fights page, my home.....didn't make any transactions on the market or shop...didn't give hubby any $ either....didn't fight...tax man not around...
When I went back to my char page, it shows I only have 179 sc. :hmmm:
Nothing changed in my events or my commercial transactions.

I realize that with whichever amount I initially saw (241 or 214), the number of scarabs missing isn't very many, but still..... :(

Can someone check behind the scenes for a possible explanation please? Thanks

EDIT: I won't do anything further regarding transactions for the time being.
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Re: Missing scarabs

Postby ovini » Wed Apr 09, 2008 8:27 pm

wilma968 wrote:didn't fight...

but had any pending fights?

only other question that comes in mind is... what did you do just before checking the amount?
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