Friend has no access to forums [OK]

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Friend has no access to forums [OK]

Postby Shannon » Wed Feb 16, 2011 3:07 am

Athena in age 4 can't get access to any of the forums in any of the ages with any of her characters. Can you look into that for her please?
Shannon
Hermit
 
Posts: 82
Joined: Fri Oct 23, 2009 4:18 am
Game Age: 5-Medieval
Character name: Shay
Clan: Falcons of Florence

Re: Friend has no access to forums

Postby Chris@home » Wed Feb 16, 2011 8:23 am

Hi there,

You cannot use your game username to login, you need to register separately:
You cannot use your in game credentials to sign in, the message board requires a separate registration!


If this is the case, and your friend still can't register, please send me a PM with the email address your friend is trying to register with please
Chris@home
Addicted to Waffles
 
Posts: 1709
Joined: Sun Jul 16, 2006 11:03 am
Clan: Arkansniffs

Re: Friend has no access to forums

Postby Shannon » Sat Feb 19, 2011 6:43 am

I'll let her know. Thanks, Chris. :thumbup:

EDIT:
She's trying to use her email to log in. She has two possible - the one she's been using is alanandirene@cytanet.com.cy
The other possibly useful one is dionysosatstroumpi@yahoo.com
Shannon
Hermit
 
Posts: 82
Joined: Fri Oct 23, 2009 4:18 am
Game Age: 5-Medieval
Character name: Shay
Clan: Falcons of Florence

Re: Friend has no access to forums

Postby Chris@home » Tue Feb 22, 2011 11:52 am

She can't login with an email address, she can use one to register though!

What error messages is she getting?
Chris@home
Addicted to Waffles
 
Posts: 1709
Joined: Sun Jul 16, 2006 11:03 am
Clan: Arkansniffs

Re: Friend has no access to forums

Postby Shannon » Wed Mar 02, 2011 5:06 am

Sorry for the late answer - my fault!

When she tried to log onto the HA forum, as Dionysos, level 5, she forgot her password, so she sent in a message to say that her other name was Dionysos, and her e-mail is alanandirene@cytanet.com.cy.

She then got an e mail saying:-
To use the new password you need to activate it. To do this click the link
provided below.
ucp.php?mode=activate&u=16908&k=2G4GEFQB3Z
If successful you will be able to login using the following password:
Password: ET33AAYLEPX7
You can of course change this password yourself via the profile page. If you have any difficulties please contact the board administrator.


She did this, and got, as usual:-

You have specified an incorrect username. Please check your username and try again. If you continue to have problems please contact the Board Administrator.
Username:
Password:

That happens every time.

She also got:-
In order to login you must be registered. You cannot use your in game credentials to sign in, the message board requires a separate registration! Registering takes only a few moments but gives you increased capabilities. The board administrator may also grant additional permissions to registered users. Before you register please ensure you are familiar with our terms of use and related policies. Please ensure you read any forum rules as you navigate around the board.

It's the KA forum that she really wants to get into. Her a5 character is Sir Prise.
Shannon
Hermit
 
Posts: 82
Joined: Fri Oct 23, 2009 4:18 am
Game Age: 5-Medieval
Character name: Shay
Clan: Falcons of Florence

Re: Friend has no access to forums

Postby Chris@home » Wed Mar 02, 2011 8:14 am

Hi there,

I've forced reactivation so she should have received an email at the following address: alanandirene@cytanet.com.cy

This should allow her on the message board! :)
Chris@home
Addicted to Waffles
 
Posts: 1709
Joined: Sun Jul 16, 2006 11:03 am
Clan: Arkansniffs

Re: Friend has no access to forums

Postby Shannon » Thu Mar 03, 2011 1:20 am

Oh, right on!! Thanks so much, Chris!!! :clap: :dance:
Shannon
Hermit
 
Posts: 82
Joined: Fri Oct 23, 2009 4:18 am
Game Age: 5-Medieval
Character name: Shay
Clan: Falcons of Florence


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